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Business Analyst (BA) Course Contents

    Introduction to Business Analysis


  • Introduction to Projects
  • ​Relationship between Operations and Projects
  • Who is a Project Manager?
  • What is Business Analysis?
  • Who is a BA? BA Roles and Responsibilities
  • Competencies of a Business Analyst
  • Relationship between a BA and PM
  • Business Analysis Body of Knowledge
  • Career Path for a Business Analyst
  • What’s the goal? What is being analyzed?

  • Current Trends in Business Analysis

  • ​​The Practice of Business Analysis


  • Differentiating Business Analysis and other “Analyst” roles
  • Customer Needs & IT Needs
  • The Skill Set Of A BA
  • The BA’s Core Knowledge Set
  • What the BA does not do!
  • Dark side of Business Analysis
  • Organization Structure and Reporting Relationships Tailoring the business analyst role for different projects
  • Tailoring the business analyst role for different projects​

  • Software Development Life Cycle(SDLC)


  • ​​​What is SDLC?
  • Various stages of SDLC
  • SDLC Methodologies
  • Waterfall Model
  • ​Iterative and Incremental approach

  • Software Development Methodologies


  • What is a SW Development Methodology?
  • Why Software Methodologies?
  • Incremental and Iterative Approach
  • Water Fall Methodology
  • Prototype Methodology
  • Spiral Methodology
  • Agile Methodology
  • Rational Unified Process (RUP)

  • Diagnosing the Business Environment – Enterprise Analysis


  • SWOT Analysis
  • ​​
  • Feasibility Study & Analysis
  • Problem Statement & Goal Statement
  • Business Case
  • Project Scope Statement & Vision Document
  • AS IS (current state) and TO BE (future state) Modeling
  • Root Cause Analysis – Fish Bone Diagram

  • Landscape of Requirements


  • Requirements, Features And Constraints
  • ​Types Of Requirements – Functional & Non-functional
  • ​User and System Requirements
  • ​Requirements Source, Audience And Approval

  • ​​​Stakeholder Analysis & Management


  • Who are Stakeholders?
  • ​Stakeholders, Stakeholder categories and Profiles
  • ​Internal & External Stakeholders
  • Stakeholder Roles & Responsibilities
  • ​Conducting Stakeholder Analysis & Elicitation Plan

  • ​Requirements Elicitation


  • ​Requirements Gathering
  • Requirements Gathering Techniques
  • ​​Selecting the appropriate technique
  • ​Challenges with Elicitation
  • The Elicitation Cycle

  • ​Requirements Analysis


  • ​Evaluating, Selecting and Prioritizing initiatives
  • Employing Analysis techniques to assess alternatives
  • Building a Model of the Solution – Business Process & Data Process Flow
  • Understanding & Developing Story BoardsDeveloping output mockups or prototypes
  • Obtaining Stakeholder confirmation
  • Constructing context, overview, and detail flow diagrams
  • Identifying appropriate detail levelData Requirements
  • ​Decision Trees and Decision Tables

  • Requirements Development Plan


  • Requirements Development Plan
  • Selecting Requirements development templates Organizing the Facts
  • Business Rules
  • User Attributes
  • Flowcharts

  • ​Use Case & Unified Modeling Language


  • ​What is Use case?
  • ​Basic Flow, Alternate Flows & Exception Flows
  • How Use Case Diagrams Show Relationships
  • Paths and Scenarios
  • Use Case Diagrams
  • Class Diagrams
  • Sequence Diagrams
  • Activity Diagrams
  • Introduction to Rational Suite & MS Vision

  • ​Requirements Management


  • Change Management
  • An examination of why people resist change
  • How Requirements become Un-Managed
  • BA’s role in managing change
  • Requirements Traceability & Change Control
  • When Requirements Collide: Alternative Decision-Making Approaches
  • How much time should be spent on Requirements
  • Implementing Just enough Requirements

  • Requirements Communication​


  • Preparing and making the presentation
  • Description of solution
  • Establishing your objective
  • Doing audience analysis
  • Organizing your ideas
  • Using visuals
  • Rehearsing

  • Supporting Downstream Development​


  • Quality Assurance and Quality Control
  • Business Analyst’s Role in Testing
  • Use Case vs Test Case
  • Responsibilities
  • How can the solution be evaluated?
  • Who should perform an assessment?
  • Requirements Validation Techniques
  • Unit Testing, System Testing, Integration Testing, Regression Testing

  • Flow Modeling


  • Business Process Flow
  • Data Process Flow

  • Getting Ready for the Real World


  • BA Resume Preparation
  • Interview Questions & Preparation

  • Domains Discussion

Project Work

Student Assignment and Evaluation – The hands on project module starts mid-way through the course. The student completes the project work by the end of the classes.